You want to know if your shingle roof is worth treating, or if it’s time for a roofer. A free roof evaluation answers that. It’s a real look at your actual roof, by someone standing on it.
It’s for asphalt shingle roofs in the Phoenix metro. If your roof is tile or foam, we’re not the right call, and we’d rather tell you now than take up your afternoon.
What happens at the evaluation
On the roof, not over it
Someone gets on the roof. Not a drone fly-by, and not a guess from the street. Most of what decides whether a shingle roof can be treated, you only learn by touching it.
The shingles, by hand
We check how the shingles flex, how well they’re holding their granules, and whether there’s cracking, curling or lifted tabs. Flexibility and granules are linked. InterNACHI, an inspectors’ trade group, explains that “Loss of volatiles can degrade the bond between the asphalt and the granules, resulting in an increase in the rate of both uniform and localized granule loss.” That’s why we check both, on more than one slope.
The rest of the roof
We look at the flashings, the valleys and the vents. We check the attic side only if you ask us to. Everything we find gets photographed.
The straight answer
At the end, you get one of three answers:
- Rejuvenate. The roof is sound and the shingles are drying out. That’s what roof rejuvenation is for.
- Wait. The shingles are still flexible and holding their granules. There’s nothing to do yet.
- Repair or replace. The roof has damage a treatment can’t help. We don’t do repairs or replacement, so there’s nothing for us to upsell. You take the photos to any roofer you like.
Our page on whether your roof is a candidate shows the signs we’re weighing.
What to have ready
- Roof age, if you know it. Closing papers or an old invoice may have it.
- Any replacement quote you’ve been given. We’ll look at the same roof with fresh eyes.
- Your HOA rules, if you’re in an HOA. Some need to approve roof work.
- Your shingle paperwork, if you have it. Some shingle makers, Owens Corning among them, have published bulletins advising against field-applied rejuvenators, and a treatment can affect your shingle warranty. It helps to know your brand and your warranty terms before we talk treatment.
How long it takes
It depends on the roof. A single-story roof with a simple shape goes quicker than a steep two-story roof with lots of valleys. We take as long as the roof needs to get a clear answer and good photos, and we don’t rush the conversation afterward.
What the evaluation isn’t
- It isn’t a sales visit. If the answer is “wait” or “call a roofer,” that’s the answer.
- It isn’t the buyer’s inspection on a home sale, and it isn’t an insurance claim.
- It isn’t a repair quote. We don’t do repairs.
Book your evaluation
Book a time and we’ll take it from there. Curious about what comes after the evaluation if your roof is a fit? Read our process. Want a rough number before anyone visits? Try the instant roof estimate.
Common questions
Is the evaluation really free?
Yes. There’s no charge for the evaluation and nothing to sign. You get the photos and a straight answer either way. If your roof is a fit for treatment, we’ll explain what’s involved and the decision is yours. If it isn’t, you still keep the photos.
Do I need to be home?
It helps if you are, at least at the end, so we can walk you through the photos and answer questions on the spot. If you can’t be there, we can usually do the roof and send you the photos and our answer afterward, as long as we can get to the roof.
Will you use a drone?
No. Someone gets on the roof. A drone photo can show color and missing shingles, but it can’t tell how a shingle bends, how well the granules are holding or whether the decking feels soft underfoot. Those are the things that decide whether a roof can be treated.
What if my roof is tile or foam?
Then we’re not the right company for it. We treat asphalt shingle roofs only, and SoyLei, the Ames, Iowa company that makes the product we use, says it "is for asphalt-shingle roof maintenance." A tile or foam roof needs someone who works on that roof type. Our <a href="/tile-and-foam-roofs/">tile and foam roofs</a> page explains more.